Terms & Conditions

Terms & Conditions - Caregiving Services

Terms & Conditions

Please review our policies regarding service charges, payments, and additional information

Service Charges & Refund Policy

Non-Refundable Registration Fee

Once a caregiver has been deployed and duty has commenced, the registration/service fee of ₹2,500 is strictly non-refundable.

This fee covers essential administrative and verification processes
  • Background verification of caregivers/nurses
  • Sourcing, screening, and coordination
  • Initial deployment and scheduling
  • Administrative and operational costs

Payment Terms

Once the staff is successfully onboarded, billing will follow a prepaid monthly or weekly payment cycle.

Payment Schedule:
• Weekly billing: Payment due every Monday for the upcoming week
• Monthly billing: Payment due by the 1st of each month
• Payments can be made via UPI, bank transfer, or cash

Additional Information

Registration Fee Includes

The one-time registration amount covers complete background verification and validation of the assigned caregiver or nurse, ensuring safety, trust, and peace of mind for your family.

Service Continuity

All pricing is calculated per shift or per day. For 24-hour services, rotating caregivers are assigned to maintain high-quality care without fatigue.

Consumables

Any medical supplies required during service (e.g., syringes, dressings, gloves, catheters, etc.) will be billed separately based on actual usage.

Travel

A travel allowance may apply in areas where public transportation is not accessible or unavailable. This ensures our staff can reach you safely and on time.

Important Notes:
• All caregivers and nurses are thoroughly verified with background checks
• Service terms may be updated periodically; current terms apply at time of booking
• For any service-related queries, contact our support team 24/7

Contact Us

🏢 Aalite Healthtech 
📍 2nd Floor, 43rd Cross, Hennur Road
5th Block, Prakruthi Layout, HBR Layout
Bengaluru, Karnataka – 560043

📱 Mobile: 8884477108

✉️ Email: care@aalite.in

 

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